Return Policy

There are returns on ebooks and swag items under certain exceptions. 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Again, certain types of items cannot be returned, like custom products (such as special orders or personalized items, ebooks.) Please get in touch if you have questions or concerns about your specific item. 


To be eligible for a return, your item must be in the same condition that you received it and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at isaiyan@deamhan.com. Please note that returns will need to be sent to the return address.

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at isaiyan@deamhan.com.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.